Frequently Asked Questions
Everything you need to know about our vintage cameras and film services.
Are your vintage cameras tested and functional?
Yes, every camera undergoes a rigorous multi-point inspection and restoration process by our expert technicians to ensure it is fully functional before it reaches your hands.
What is your return policy on refurbished electronics?
We offer a 30-day return policy for a full refund if the item is in its original condition. Additionally, all refurbished cameras come with a 90-day limited warranty against mechanical defects.
How long does shipping take within the United States?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.
Do you offer international shipping for film and gear?
We ship worldwide! International delivery times vary by destination but generally take 7-14 business days. Please note that customers are responsible for any local customs duties or taxes.
Can I cancel or modify my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only guarantee modifications or cancellations if requested within 2 hours of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.